
Hi Bill I just wanted to say thank you for helping me on Monday night. In addition to the fact that you are obviously very experienced in your vocation, your professionalism and calm, reassuring demeanor was integral in getting me through the night and helped me cope with the situation. That is just what you need when faced with a crisis or emergency situation. Apologies for keeping you awake into the wee hours. kind regards Amand
Amanda Clague
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