I can thoroughly recommend Flood Emergency Services to others based on my direct experience. I came home early evening to my whole unit being completely flooded by a sudden event and water continuing to flow. Under urgent and distressing conditions, we investigated a number of emergency services. From the start, Bill’s knowledgeable response and clear communications helped greatly in understanding what could be done immediately by Flood Emergency Services to address the flood and over the next days to lessen damage and dry out the unit. The team in Sydney responded quickly working late into the night extracting water and starting the drying process. I felt a sense of great relief in seeing the situation move from crisis to one under control. Bill was always available as the overall project manager/director to guide on the situation and every team member was very supportive and communicative. When you are in a vulnerable situation it is so good to have support from such a professional, experienced, honest, and understanding team.